Policy - Byrne Woodware

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalized orders

Due to high workload and limited resources we are currently not producing custom work... however, this may change in the near future. Please follow us on Facebook (www.facebook.com/byrnewoodware/) or Instagram (www.instagram.com/byrnewoodware/) to stay updated.

Wholesale availability

Wholesale orders are available. Please email us at info@byrnewoodware.com for more information.

Do you track international deliveries

Unfortunately, we don't provide international tracking as the tracking cost would be more than the product itself. Normal international shipment can take up to 2-3 weeks to arrive but this depends on the postage company and peak holiday periods.

Sizing details

Baby Mobiles//

Thanks to our flat-pack design, our mobiles come packaged in a box approximately 21cm x 30cm x 5cm (8.27in x 11.8in x 1.97in). The crossbars are 30cm (11.8in) long and each ornament is roughly 6-9cm (2.76-3.54in).

Ornaments //
Our ornaments come in a number of different sizes but are all roughly 6-9cm (2.76-3.54in) in dimension.

Legal imprint